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We are currently seeking a skilled Freelancer with expertise in UC4 and SQL. As an IT Production Support Specialist, you will play a crucial role in performing daily checks, managing inquiries from our business stakeholders, and assisting with the resolution of technical issues.
Client Details
A client in the finance sector.
Description
Conduct daily checks to ensure the smooth operation of our IT systems and applications.- Respond to inquiries from the business regarding technical issues, providing timely and effective solutions.
- Collaborate with the IT Production team to resolve incidents and minimize downtime.
- Assist in the management of the ticket backlog, prioritizing and resolving issues efficiently.
- Utilize UC4 and SQL skills to automate and optimize processes where applicable.
- Maintain accurate documentation of troubleshooting procedures, configurations, and system changes.
- Provide support during the close of business activities, especially in a banking environment.
Profiles
- Proven experience in working with UC4 and SQL, with a strong command of both.
- Prior experience in a banking environment, familiar with close of business activities.
- Proficiency in English, with excellent verbal and written communication skills.
- Ability to effectively manage and prioritize multiple tasks in a fast-paced environment.
- A proactive and collaborative approach to teamwork.
Offer
- Flexible working hours.
- Opportunity to enter into a long-term partnership as a freelancer.
- Collaboration with a big Company here in Luxembourg.